Product condition
Items should remain unworn, unwashed, uncolored, uncut, and in original packaging with accessories.
BUY WITH CONFIDENCE
Human hair is a personal-care item, so review the policy before opening or wearing.
Because human hair extensions are personal-care products, shade, length, and weight should be checked carefully before purchase.
Shade uncertainty
If you are unsure about color, review the shade guide or request shade help before ordering.
After-sale process
If you need support, provide your order details and clear photos of the product condition so the request can be reviewed according to policy.
Once the details are clear, go back to the style you like.
Shade, install method, and care routine all help you choose the length, weight, and color more confidently.